Customer Service Representative (CSR) - Immediate Hiring

Are you ready to kickstart your career in customer service? VXI Global Solutions is now hiring Customer Service Representatives (CSRs) in Bali! No prior call center experience is required—we provide comprehensive training to help you succeed.

Join our dynamic team in Bali and be part of a company that values your growth and development. As a CSR, you'll be the first point of contact for our clients, ensuring their needs are met with the highest level of service. Located in the beautiful island of Bali, you'll enjoy a vibrant work environment and the chance to experience one of the world's most stunning destinations.

📋 Tanggung Jawab Pekerjaan

• Handle inbound and outbound customer inquiries via phone, email, and chat
• Provide exceptional customer service by resolving issues and answering questions in a friendly and professional manner
• Document customer interactions and maintain accurate records
• Assist in the development and implementation of customer service best practices
• Collaborate with the team to improve service quality and customer satisfaction
• Participate in training programs to enhance your skills and knowledge
• Adhere to company policies and procedures
• Meet and exceed performance targets

🎓 Kualifikasi & Syarat

• High school diploma or equivalent
• Excellent communication skills in English and Bahasa Indonesia
• Basic computer literacy, including proficiency in email and Microsoft Office
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Customer-focused mindset and attitude
• Willingness to learn and adapt to new systems and processes
• Ability to work shifts including weekends and holidays

🛠️ Keahlian

Lowongan Terkait