Lead Front Desk Receptionist

PT Putra Elang · 📍 Kalideres, Jakarta Raya · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 20.000.000 – Rp 25.000.000 per month
PT Putra Elang is seeking a highly skilled and professional Lead Front Desk Receptionist to join our team. This position is crucial for maintaining a welcoming and efficient front desk operation. The ideal candidate will have excellent communication skills, a strong sense of responsibility, and the ability to handle various tasks with professionalism.

📋 Tanggung Jawab Pekerjaan

Manage and oversee the daily operations of the front desk, ensuring smooth and efficient service delivery.,Greet and assist guests, ensuring their needs are met promptly and professionally.,Handle incoming and outgoing calls, emails, and messages, providing accurate and helpful information.,Maintain accurate and up-to-date records of guest information and transactions.,Coordinate with other departments to ensure seamless guest experiences and resolve any issues that may arise.,Monitor front desk operations to identify areas for improvement and implement necessary changes.,Ensure compliance with company policies and procedures, as well as local regulations and laws.,Train and mentor junior staff to maintain high standards of service and professionalism.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 3 years of experience in front desk receptionist roles, with at least 1 year in a leadership position.,Excellent communication and interpersonal skills, with the ability to handle diverse personalities and situations.,Strong organizational and multitasking skills, with the ability to manage time effectively.,Proficiency in using office software and front desk management systems.,Fluent in both written and spoken Indonesian and English.,Knowledge of local regulations and laws related to hospitality and guest services.,Ability to work well under pressure and in a fast-paced environment.

🛠️ Keahlian

Leadership and team management skillsCustomer service and guest relations expertiseProblem-solving and conflict resolution skillsAttention to detail and accuracyTime management and organizational skillsProficiency in using office software and front desk management systems
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